Frequently Asked Questions (FAQ)
Booking Your Appointment
Q: Are you currently accepting new patients at Rixis Dermatology?
A: Rixis Dermatology in Columbus, Ohio, is now accepting new patients. We strive to be a leading dermatology practice in the area, staying at the forefront of dermatologic developments for the most advanced dermatology treatments. We also offer comprehensive medical and some surgical skin care services.
Q: How can I book a dermatologist appointment at Rixis Dermatology?
A: Scheduling an appointment with Dr. Fabbro in Columbus, OH or Dublin, OH, will be easy. When we start accepting appointments, you can book directly through our website’s Schedule Appointment page or call our office to find a time that works for you.
Q: Is Dr. Stephanie Fabbro, MD, FAAD still associated with Dermatologists of Central States (DOCS) or Buckeye Dermatology?
A: No, Dr. Stephanie Fabbro, MD, FAAD, is no longer associated with Dermatologists of Central States (DOCS) or Buckeye Dermatology. Her commitment is now to her patients at Rixis Dermatology, where she aims to provide exceptional dermatological care.
Services and Treatments
Q: What services does your local dermatology office provide?
A: Rixis Dermatology offers extensive care in medical and surgical dermatology at an office near you. Our services include the diagnosis and treatment of conditions like acne, moles, skin cancer, eczema, psoriasis, rashes and more. We also provide procedures like biopsies, surgical excisions, and cryotherapy. For in-depth information about specific conditions or treatments, please explore our Educational Resources, Dermatological Conditions, Medications, and Procedures pages.
Q: Does Rixis Dermatology offer any cosmetic services?
A: Limited cosmetic services like botox and vascular/pigmented laser treatments are available to established patients. For advanced cosmetic services beyond what she offers, Dr. Fabbro can provide recommendations within her network of colleagues.
Q: Is Mohs micrographic surgery offered?
A: Not currently. Anyone requiring this procedure will be referred to one of our trusted Mohs surgeon partners in the community. For certain lesions, or on certain locations of the body, Mohs surgery will provide the best treatment for a patient. If this is the case, Dr. Fabbro will tell you and refer you to the appropriate surgeon. We continue to offer a wide range of other surgical and non-surgical treatments tailored to individual needs.
Q: How does Dr. Fabbro collaborate with other medical providers?
A: Dr. Fabbro embraces a collaborative approach to patient care, especially for complex cases that may require input from other medical specialists such as rheumatologists, allergists, oncologists, and more. Her network of collaborating doctors ensures comprehensive care that aligns with the best practices for each patient's unique condition.
Location and Hours
Q: Can I find a leading dermatologist nearby for my skin health needs?
A: Yes, Dr. Stephanie Fabbro, MD, FAAD strives to be one of the best dermatologists in the Columbus, Ohio area. Whether you're near our southwest Columbus location or closer to Dublin, Rixis Dermatology offers exceptional care from our skilled team.
Q: What are the differences between the two locations, and how do I choose?
A: Our Clime Road and Dublin locations are both are located in medical complexes with parking lots and are handicap accessible. The Clime Road location is the first practice inside the main entrance of the Mount Carmel building, while the Dublin location is in the Metro Place building. Some procedures may only be offered at the Clime Road location. Choose based on convenience or available appointments, and feel free to call our office for guidance.
Q: How do I schedule or cancel an appointment?
A: Scheduling or canceling an appointment is straightforward. Visit our Schedule Appointment page on our website or call our office directly. Please note our cancellation policy, as fees may apply for late cancellations or no-shows.
Insurance and Payment
Q: What are the insurance and payment options?
A: Rixis Dermatology accepts all major commercial insurers and Medicare. At this time, we do not accept any Medicaid plans. Click here for a more detailed list of plans we accept. For specific questions related to your insurance coverage, payment methods, or billing, please call our office directly.
Q: Why does Rixis Dermatology require a credit card on file?
A: At Rixis Dermatology, we aim to simplify the billing process for our patients. By keeping a credit card on file, we can promptly settle any remaining balance after your insurance has processed your claim. Before any charge is made, we will contact you to review the balance and confirm your preferred payment method. If the balance goes unpaid for an extended period, the card on file will be billed as a failsafe. Many patients find this process convenient and efficient for managing their medical bills.
Q: Will my credit card on file be charged automatically?
A: No, your card will not be charged automatically. After receiving your balance from insurance, we will contact you first to confirm how you’d like to handle the payment. However, if the balance remains unpaid for an extended period, we will use the credit card on file as a backup payment option. This ensures your account stays in good standing while still giving you control over the billing process.
Q: Do you offer dermatologist services for those without insurance?
A: Rixis Dermatology offers a cash pay schedule for patients without insurance, ensuring everyone has access to exceptional dermatological care.
Patient Experience
Q: What should I expect on my first visit?
A: For your first visit, please complete your medical history, insurance information, and intake forms in advance. Arriving 10-15 minutes early helps ensure a smooth check-in, but avoid excessive earliness due to limited seating. Your treatment plan will be discussed during your appointment, and general information can be found on our Educational Resources pages.
Q: How can I provide feedback or file a complaint?
A: Your satisfaction is our priority. For immediate concerns, speak with our staff during your visit. For additional feedback or complaints, please email or call us. We value your input and may request feedback through email or text after your appointment.
Q: Is the practice owned by a private equity firm?
A: No, Rixis Dermatology is not owned by private equity; it is proudly locally owned. Dr. Stephanie Fabbro, MD, FAAD, oversees the practice with a focus on community-oriented, patient-centered care. While private equity ownership in healthcare can bring in financial resources and management expertise, it can also sometimes lead to concerns about the prioritization of financial performance over patient care. A study highlighted in the Journal of the American Medical Association (JAMA) suggests that private equity-owned healthcare practices may face pressures to increase revenue, which can affect the cost and quality of care provided to patients and lead to more adverse events (https://jamanetwork.com/journals/jama/article-abstract/2813379).
UNDERSTANDING DERMATOLOGY
Q: What is dermatology?
A: Dermatology is the branch of medicine focused on the diagnosis and treatment of conditions related to the skin, hair, and nails. This specialty encompasses a wide range of disorders and diseases, from common acne and eczema to complex conditions like skin cancer. Dermatologists are skilled in helping to maintain the health and appearance of your skin.
Q: What is a dermatologist?
A: A dermatologist is a medical doctor who specializes in the care of the skin, hair, and nails. They undergo extensive training to diagnose and treat a wide variety of skin conditions and have the expertise to perform various surgical and cosmetic procedures. Dermatologists play a crucial role in the early detection and treatment of skin diseases, including skin cancer.
Q: Why do I need to see a dermatologist as opposed to my primary care physician or another doctor?
A: Dermatologists are the most qualified professionals for skin-related issues, offering a level of expertise beyond what a primary care physician typically provides. Their specialized training in skin health allows them to detect subtle signs of serious conditions, including early stages of skin cancer, and they are adept at managing complex skin diseases that require targeted treatments. For accurate diagnosis, advanced care, and access to the latest treatments and technologies in skin health, a visit to a dermatologist is indispensable.
Q: When should I consider visiting a dermatologist?
A: If you have persistent skin, hair, or nail disorders, unusual moles, or skin changes, or if you need expert advice on skincare and anti-aging treatments, a dermatologist is your go-to specialist. They play a vital role in not just treating but also in preventing skin diseases, and their guidance is crucial for maintaining long-term skin health. Regular dermatological check-ups can be a key component of your overall health strategy, especially for early detection of skin cancer and other serious conditions.
Q: Are skin checks for cancer necessary?
A: Yes. Regular skin checks by a dermatologist are essential for everyone, but they are particularly crucial for individuals with specific risk factors. These include a personal or family history of skin cancer, significant sun exposure or history of sunburns, the use of tanning beds, fair skin that burns or freckles easily, a large number of moles or atypical moles, a weakened immune system, and a history of precancerous skin lesions. Dermatologists are skilled in identifying even the most subtle changes in your skin that could indicate early stages of skin cancer. Early detection and treatment by a specialist dramatically improve outcomes. Moreover, dermatologists can offer personalized advice on protecting your skin and reducing your risk of developing skin cancer.
Community Engagement and Education
Q: How is Dr. Fabbro involved in medical education and community activities?
A: Dr. Fabbro's commitment to medical education extends to teaching residents and students, and giving talks to other medical professionals. Her active involvement in the medical community reflects her dedication to advancing dermatological care and ethics.
Q: Will a medical resident or student see me during my visit?
A: Residents or medical students might be involved in your care, all under the direct supervision of Dr. Fabbro or another attending physician. The attending physician will always have the final decision over your treatment. We encourage patient participation in the training process, though you may opt out if you prefer.
Health and Safety Protocols
Q: What are the COVID-19 or health and safety protocols?
A: Your health is paramount. If you feel sick or have a fever, please call and cancel your appointment. We follow current health guidelines, which may include mask mandates during specific pandemic situations.
Cancellation Policy
Q: What is the cancellation policy?
A: We reserve the right to charge a cancellation fee for any no shows or cancellations with less than 24 hours' notice to avoid a fee. We understand extenuating circumstances such as illness or emergencies and may waive the fee at our discretion.